
Exceptional Customer Service Leadership Role
1 day ago
We are seeking a skilled Customer Service Team Lead to lead and motivate our customer support teams.
Key Responsibilities- Lead and monitor the performance of assigned agents to ensure KPIs are met or exceeded.
- Conduct regular coaching sessions and offer personalized guidance to help team members succeed.
- Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
- Minimum 3 years of leadership experience in a customer service environment.
- Proven background in e-commerce customer service.
- Strong command of English, both written and spoken.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Track record in managing KPIs, attendance, and performance with precision.
- Experienced in regular team coaching, one-on-one mentoring, and performance reviews.
- Analytical skills to create, interpret, and act on performance reports.
- Performance and recognition bonuses
- Health and dental insurance
- Paid time off
- Year-end bonus
- Personal computer with at least an i5 processor (or equivalent)
- Minimum 20 Mbps internet speed (both upload and download)
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Customer Service Representative
2 hours ago
Lapu-Lapu City, Central Visayas, Philippines beBeeSolution Full time ₱150,000 - ₱250,000Job OverviewWe are seeking a highly skilled Customer Solutions Specialist II to join our team.The Customer Solutions Specialist plays a crucial role in acting as a direct link between the company and customer. They interact with customers, sales, and production to handle the overall customer order process that includes pre-sales and post-sales service...
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Customer Service Representative
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Lapu-Lapu City, Central Visayas, Philippines TaskNest Business Services Full timeHiring: Customer Service RepresentativeLocation: IT Park Cebu CityPHP 20,000 Sign On BonusJob Description:We are hiring Customer Service Representatives for our onsite team in IT Park Cebu. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll...
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Store Sales Manager
1 day ago
Lapu-Lapu City, Central Visayas, Philippines beBeeRetailLeader Full time ₱1,500,000 - ₱2,500,000Assistant Store Leader RoleThis is a supervisory position that involves overseeing the sales growth and daily operations of a retail store. The ideal candidate should possess excellent leadership, organizational, and communication skills.About the Job ResponsibilitiesThe role requires recruiting, selecting, training, coaching, and disciplining employees...
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Lapu-Lapu City, Central Visayas, Philippines beBeeInfrastructure Full time $60,000 - $80,000Job Title:">IT Infrastructure Support Specialist">Overview:">This role involves providing technical support and assistance to internal customers, triaging and troubleshooting IT incidents, collaborating with various core IT teams on infrastructure improvement projects, and maintaining technical support documentation.">Key Responsibilities:">
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Customer Service Representative
4 weeks ago
Lapu-Lapu City, Central Visayas, Philippines Metacom Full timeWe're hiring for a HEALTHCARE Account- at least SHS graduate- minimum of 6 months call center experience- excellent communication skills- amenable to work onsite in Mactan Newtown, Lapu-Lapu City, Cebu - up to 23K salary packagewith Paid Trainings, 20% Night DifferentialGovernment Mandated Benefits, 13th Month Pay
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Financial Services Representative
2 hours ago
Lapu-Lapu City, Central Visayas, Philippines beBeeService Full time ₱150,000 - ₱250,000Job OpportunityWe are looking for a Service Associate to join our team at a financial institution in Lapu-Lapu, Central Visayas.ResponsibilitiesProvide Excellent Customer ServiceProcess Transactions and Manage AccountsSupport Business Objectives and Achieve Service StandardsResolve Customer Queries and ComplaintsQualificationsBachelor's Degree in a Relevant...
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WFM Scheduling Analyst
3 days ago
Lapu-Lapu City, Central Visayas, Philippines The Results Companies Full timeOur WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize...
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Network Performance Specialist
2 days ago
Lapu-Lapu City, Central Visayas, Philippines beBeeAnalyst Full time ₱900,000 - ₱1,200,000Network Operations Center AnalystAs a Network Operations Center (NOC) Analyst, you will play a critical role in ensuring the smooth operation of our IT infrastructure. Your primary responsibility will be to monitor and analyze network performance, identifying and resolving issues in a timely and efficient manner.Key Responsibilities:Monitor network...
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Supervisor, Operations
4 weeks ago
Lapu-Lapu City, Central Visayas, Philippines The Results Companies Full timeAre you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.We expect greater...
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Workforce Management Scheduling Specialist
2 days ago
Lapu-Lapu City, Central Visayas, Philippines beBeeScheduling Full time $40,000 - $80,000Optimal Scheduling SolutionsWe are seeking a skilled Scheduling Analyst to provide optimal scheduling solutions in workforce management areas. This role involves ensuring the WFM system is configured optimally, maintaining close alignment with Resource Planner and Resource Planning file, and keeping Scheduling software up to date.The ideal candidate will...