Telecoms Support and Billing Coordinator

2 weeks ago


Makati City, National Capital Region, Philippines RCBC Full time

Job Summary

We are seeking a highly skilled and organized Telecoms Support and Billing Processor to join our team at RCBC. As a key member of our operations team, you will be responsible for preparing summaries of charges for PLDT call charges and cable TV billings, allocating them to the respective Resource Centers (RCs).

You will contribute by receiving and processing statement of account (SOA) from PLDT, Smart Communications, and Globe Telecoms for voice communications and cable TV services.

Your responsibilities will include ensuring timely filing of request for payment via Oracle Fusion to avoid additional charges and/or penalties, preparing summary of charges for PLDT call charges and cable TV billings, and allocating them to the respective RCs.

You will also receive and monitor all PLDT voice communication and cable TV complaints and issues from various HO units and BCs, and ensure prompt resolution at all times.

Additionally, you will receive and review billings from drinking water providers and process the payment via Oracle Fusion.

Key tasks include:

  • Receiving and processing SOA from PLDT, Smart Communications, and Globe Telecoms
  • Ensuring timely filing of request for payment via Oracle Fusion
  • Preparing summary of charges for PLDT call charges and cable TV billings
  • Allocating charges to respective RCs
  • Receiving and monitoring all PLDT voice communication and cable TV complaints and issues
  • Receiving and reviewing billings from drinking water providers
  • Processing payment via Oracle Fusion

What We Offer

We offer a competitive salary package, opportunities for growth and development, and a dynamic work environment.

Bachelor's degree in any business-related course is required.

Fresh graduates are encouraged to apply.



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