HVAC Alarm Resolution Expert
4 days ago
Nityo Infotech invites applications for a highly skilled HVAC Alarm Resolution Expert. As part of our 24/7 team, you will be responsible for managing and resolving refrigeration and HVAC alarms, providing exceptional support to our clients, and addressing inbound calls, service requests, and work order updates.
Key Responsibilities:- Monitor and diagnose refrigeration/HVAC alarms based on Service Level Agreements.
- Communicate effectively with external customers via calls or emails to document alarm details.
- Conduct graph analysis and make informed troubleshooting decisions.
- Address incoming calls, service requests, and work order updates efficiently.
- A bachelor's degree from a recognized institution.
- A minimum of 6 months to 1 year of relevant experience in customer service or technical support.
- Strong analytical and problem-solving skills, with the ability to work well under pressure.
- Excellent communication and interpersonal skills, with proficiency in MS Office and other relevant tools.
This is an exciting opportunity to join a fast-paced and dynamic team, working in a supportive and collaborative environment that fosters growth and development.
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Alarm Resolution Expert
1 day ago
Quezon City, National Capital Region, Philippines Sourcefit Philippines, Inc. Full timeAbout the RoleWe are looking for a highly skilled Alarm Resolution Expert to join our team at Sourcefit Philippines, Inc. In this role, you will be responsible for managing all site statuses Post-CX and Post-Integration, ensuring seamless coordination with various teams to achieve high-quality standards.Main Responsibilities:Maintain a clear and accurate...
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Refrigeration and HVAC Expert
2 weeks ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Alarm Management: Diagnosing and troubleshooting refrigeration and HVAC alarms, monitoring and processing alarms in real-time, providing accurate documentation and updates to customers.Customer Service: Providing excellent customer service, responding to inbound calls, and resolving...
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Alarm Management Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Risewave Consulting Inc.The ideal candidate will have a strong background in customer service and experience working with alarm management systems.Responsibilities will include:Interrogating and diagnosing refrigeration and HVAC alarmsDelivering alarm information to...
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Refrigeration and HVAC Support Technician
6 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeAbout the Role: We are looking for a skilled Refrigeration and HVAC Support Technician to join our team at Nityo Infotech. In this role, you will be responsible for managing and resolving refrigeration and HVAC alarms while providing exceptional customer support.Responsibilities: The successful candidate will have the following responsibilities: * Manage and...
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Technical Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeJOB OBJECTIVE:This position is required to perform basic and advanced support for alarm management and toprofessionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests...
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Monitoring and Support Technician
4 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeWe are looking for a highly motivated and skilled Monitoring and Support Technician to join our team at Nityo Infotech. In this role, you will be responsible for managing and resolving refrigeration and HVAC alarms, providing top-notch support to our clients, and addressing inbound calls, service requests, and work order updates.Job Overview:Manage and...
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Technical Specialist
7 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeCompany Overview: At Nityo Infotech, we are committed to delivering exceptional service and support to our customers. Our team is dedicated to providing top-notch solutions that meet the evolving needs of our clients.Salary: The salary range for this position is PHP 23,000 - PHP 28,000 basic per month. This competitive compensation package reflects our...
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Technical Support Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeJob DescriptionThis role is responsible for delivering advanced support services to alarm management teams.The incumbent will perform a variety of tasks, including:Diagnosing and troubleshooting refrigeration and HVAC alarmsMonitoring and processing alarms in real-timeProviding accurate documentation and updates to customersIn addition, the successful...
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Service Delivery Coordinator
6 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJob Summary: We are seeking an experienced Refrigeration and HVAC Support Technician to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for managing and resolving refrigeration and HVAC alarms while providing top-notch customer support.Key Responsibilities: The successful candidate will have the following key...
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Technical Service Specialist
4 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeAt Nityo Infotech, we're seeking a skilled Technical Service Specialist to join our team. This role involves managing and resolving refrigeration and HVAC alarms while providing top-notch support to our clients.Main Responsibilities:Monitor and diagnose refrigeration/HVAC alarms based on established Service Level Agreements.Document alarm details and...
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Technician (Hybrid)
4 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJoin Nityo Infotech as a TechnicianLocation: SM Cyber West, Quezon City (Hybrid)Position: Technician 1, Monitoring ServiceSalary: ₱23,000 - ₱28,000 basicJob Objective:Be part of our 24/7 team, managing and resolving refrigeration and HVAC alarms while providing top-notch support. You'll also handle customer requests, inbound calls, and work order...
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HVAC Technician
7 days ago
Quezon City, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full timeHVAC Technician (UP Ayala Technohub, QC)CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can...
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Technician (Hybrid)
7 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJoin Nityo Infotech as a TechnicianLocation: SM Cyber West, Quezon City (Hybrid)Position: Technician 1, Monitoring ServiceSalary: ₱23,000 - ₱28,000 basicJob Objective:Be part of our 24/7 team, managing and resolving refrigeration and HVAC alarms while providing top-notch support. You'll also handle customer requests, inbound calls, and work order...
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Account Resolution Expert
1 week ago
Quezon City, National Capital Region, Philippines MHR Global Full timeRole SummaryMHR Global is seeking an experienced Account Resolution Expert to join our customer service team. This key role involves resolving customer complaints and issues efficiently, while ensuring exceptional customer satisfaction and loyalty.Key ResponsibilitiesProvide timely and effective resolution to customer complaints and issues.Communicate...
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Claims Resolution Expert
20 hours ago
Makati City, National Capital Region, Philippines Pioneer Your Insurance Full time**Job Profile**Pioneer Your Insurance is looking for a talented Claims Resolution Expert to join our team. As a Claims Resolution Expert, you will be responsible for resolving complex insurance claims efficiently and fairly.
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Payment Resolution Expert
1 week ago
Quezon City, National Capital Region, Philippines Global Payments Full timeJob DescriptionAs a Payment Resolution Expert at Global Payments, you'll be responsible for resolving customer inquiries and providing top-notch service. This exciting opportunity requires strong communication skills, attention to detail, and the ability to navigate complex systems.The ideal candidate will be able to analyze customer service needs, maintain...
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Alarm Clearing Manager
3 weeks ago
Quezon City, National Capital Region, Philippines Sourcefit DR Full timeThe Alarm Clearing Manager will provide direct support to assigned Market/Project units. In this role, you will directly manage all site statuses Post-CX and Post-Integration. You will be responsible for coordination with the Market-assigned Implementation Manager, Project Manager, and Operations Manager to provide accurate data and formatted reports for...
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Alarm Clearing Manager
1 day ago
Quezon City, National Capital Region, Philippines Sourcefit Philippines, Inc. Full timeThe Alarm Clearing Manager will provide direct support to assigned Market/Project units. In this role, you will directly manage all site statuses Post-CX and Post-Integration. You will be responsible for coordination with the Market-assigned Implementation Manager, Project Manager, and Operations Manager to provide accurate data and formatted reports for...
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Client Application Resolution Expert
1 week ago
Quezon City, National Capital Region, Philippines Global Payments, Inc. Full timeAbout the RoleThe Client Application Resolution Expert will be part of our dynamic team at Global Payments, Inc., supporting clients with their payment and account-related requests.This role involves responding to customer inquiries, analyzing service needs, and maintaining knowledge of company products and services.Responsibilities:Provides customer support...
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HVAC Technician
1 day ago
Makati City, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full timeHVAC Technician (Ayala Ave., Makati)CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can...