Inbound Contact Center Professional

2 days ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000
Job Overview

The role of Enterprise Operations AR Inbound Contact Center Practitioner requires a detail-oriented professional to handle inbound calls from customers regarding outstanding balances.

Responsibilities include investigating and addressing customer complaints or concerns related to invoices, payments, or order fulfillment, maintaining accurate records of customer interactions and payment status, and collaborating with internal teams to ensure accurate and timely resolution of customer issues.

Required Skills and Qualifications
  • Previous experience in a collections or customer service role, preferably in a B2B inbound environment is required.
  • Strong communication and interpersonal skills are essential for success in this position.
  • Detail-oriented individuals with strong organizational skills and the ability to handle multiple tasks and prioritize workload are highly desirable.
Benefits of Working with Us

In this role, you'll have the opportunity to work in a fast-paced, dynamic environment where you can learn and develop your skills and career. Our team is focused on accelerating our clients' businesses through collaboration and innovation.

About the Role

This is an entry-level position that offers opportunities for growth and development. If you're looking for a challenging and rewarding role that allows you to make a meaningful contribution, we encourage you to apply.

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