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Product Knowledge Specialist

1 week ago


Manila, National Capital Region, Philippines Icon Equipment Solutions Philippines Inc Full time

Job Details:

We are seeking a highly skilled Product Knowledge Specialist to join our team. The successful candidate will have a strong understanding of our products, features, and functionality, and be able to convey technical information in a clear and understandable manner.

Main Responsibilities:

  • Develop and maintain product knowledge through extensive research and analysis of industry trends, competitor products, and emerging technologies.
  • Collaborate with sales teams to provide product knowledge and support, ensuring they have the necessary information to successfully engage with customers.
  • Develop and deliver training programs to enhance sales teams' product knowledge and skills.
  • Stay up-to-date with industry trends, competitor products, and emerging technologies to inform product development strategies.
  • Communicate effectively with internal stakeholders to ensure alignment of product strategies with overall business objectives.

Requirements:

  • At least 2 years of experience working with heavy equipment, with a strong emphasis on training and technical support.
  • Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field. Advanced technical certifications are a plus.
  • Proven track record of delivering high-quality training and support services.
  • Excellent written and verbal communication skills.