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Training Delivery Expert
1 week ago
About the Role
We are seeking a Training Delivery Expert to join our team. The successful candidate will be responsible for delivering new hire and continuing education training to sales and service agents. This includes designing and developing training materials, facilitating training sessions, and evaluating training effectiveness.
Key Responsibilities
- Design and develop training materials for sales and service agents
- Facilitate training sessions for sales and service agents
- Evaluate training effectiveness and make recommendations for improvement
- Develop and implement training plans to meet business objectives
- Collaborate with cross-functional teams to ensure alignment with business goals
What You'll Need
- Minimum 2 years of experience in training and development
- Proven track record of delivering high-quality training programs
- Excellent written and oral communication skills
- Ability to gather and analyze data and make recommendations to manage growth and change
- Experience in staff scheduling and management