Call Center Operations Specialist

5 days ago


Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

We are looking for a skilled Call Center Operations Specialist to join our Neksjob Corporation team. As a key member of our customer service department, you will play a critical role in ensuring that our clients receive exceptional support and service.

To be successful in this role, you will need to have excellent communication skills, both written and verbal. You should also be able to work well under pressure and maintain a high level of professionalism even in challenging situations.

We offer a range of benefits, including a competitive salary, comprehensive health insurance, paid leaves, and career advancement opportunities through our Track Trainee program.

Key Responsibilities:

  • Manage incoming customer inquiries and resolve issues in a timely and professional manner.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with colleagues to achieve team goals and objectives.

Why Join Us:

  • Opportunity to work with a talented team of professionals who share your passion for delivering outstanding customer experiences.
  • Comprehensive training and development programs to enhance your skills and knowledge.
  • A chance to advance your career through our internal promotion policy.


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