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Infrastructure Management Professional

1 week ago

Manila, National Capital Region, Philippines IDEMIA Group Full time

The ideal candidate will be responsible for implementing and maintaining systems (software and hardware computing infrastructure) that support IDEMIA's processes and operations.

Main Accountabilities
  • To install, configure and test systems, software and hardware in accordance with IDEMIA's security standards, ensuring seamless integration with existing infrastructure.
  • To oversee the monitoring and management of existing infrastructure systems, guaranteeing uninterrupted service delivery and maintaining system integrity.
  • To create comprehensive installation, configuration and maintenance documentation as required.
  • To support IDEMIA's teams and customers in resolving technical issues and risks in line with service-level agreements.
  • To use scripting to automate routine tasks, enhancing systems software configuration and improving efficiency.
  • To address tickets, conduct intricate troubleshooting and escalate issues to the relevant team when necessary.
  • To install and configure systems and software in accordance with intricate design specifications.
  • To examine existing designs and procedures to identify areas for enhancement.
  • To develop and propose innovative ideas to boost operational efficiency and effectiveness.
  • To closely monitor all existing infrastructure systems to ensure optimal performance.