SAP S/4 HANA Implementation Lead with ServiceNow ITSM

3 days ago

Manila, National Capital Region, Philippines Nexus Recruitment Group Full time
ServiceNow IT Service Management Specialist Job Summary

This exciting opportunity has arisen for an experienced IT Service Management Specialist to join our team at Nexus Recruitment Group. As a key member of our delivery team, you will be responsible for delivering high-quality IT service management solutions using ServiceNow.

The ideal candidate will have a strong background in IT service management, excellent communication skills, and experience working with ServiceNow and SAP technologies.

  • This role involves working closely with our consultants and clients to develop and implement tailored solutions that meet their specific needs.
  • You will be responsible for defining project objectives, project plans, and quality control throughout the project lifecycle.

Key Responsibilities:

  • Define project objectives, project plan, and quality control throughout the project lifecycle.
  • Apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for the client.
  • Plan for different project phases across Blueprinting, UT/SIT, UAT, Cut Over, Go-Live, and Post Go-Live support.
  • SAP CO - Product Costing experience is required.
  • Collaborate with supply chain consultants and set up transfer pricing, revenue recognition, automatic account determination, reconciliation, and adjustments.
  • Lead and provide inputs for integration aspects across other project modules, data migration, change management, cut over, etc.
  • Lead blueprint workshops, suggesting SAP recommended processes and practices for the industry, and specifications for reports/interfaces/forms for business users.
  • Work with client stakeholders to develop functional specifications for developments.
  • Perform configuration based on blueprint, conduct unit tests, and system integration tests.
  • Lead User Acceptance Testing with consultants and clients and complete issue resolution.
  • Prepare training documentation and conduct Train-the-Trainer sessions to Key Users and business process owners.
  • Facilitate change management, guiding both Customer and teams, and initiating necessary support and resources.

Required Skills and Qualifications:

  • Graduate of Bachelor of Science in Information Technology or related courses.
  • At least 4 years of experience in SAP FICO with at least 3 or more full project lifecycles of SAP S/4 HANA implementation.
  • Must also have SAP ABAP capabilities.
  • Able to lead the module in large-scale implementations.
  • Has certifications and training in SAP S/4 HANA.
  • Experience in S/4 HANA sales and delivery with a minimum of three S/4 HANA projects.
  • Hands-on experience with SAP cloud products and product strategy.
  • Experience with data management tools, training, and testing tools.
  • Good interpersonal and communication skills; must demonstrate collaboration and teamwork, be innovative, and constantly seek improvement.
  • Good analytical, communication, interpersonal, and presentation skills.

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