Medical Communication Specialist

7 days ago

Dumaguete, Central Visayas, Philippines beBeePatientService Full time ₱240,000 - ₱330,000
Job Overview

A Patient Service Representative plays a vital role in ensuring seamless communication between patients and healthcare professionals.

Key Responsibilities
  • Patient Communication: Engage with patients to understand their needs and concerns, providing timely and accurate information.
  • Query Resolution: Assist patients in resolving queries and addressing concerns promptly and professionally.
  • Billing and Collections: Collect outstanding balances and assist patients with billing-related queries.
  • Third-Party Coordination: Liaise with insurance providers and other third-party entities to resolve patient inquiries.
  • Team Collaboration: Work effectively with colleagues to achieve departmental and organizational goals.
Requirements
  • Education and Skills: Preferably a college graduate or equivalent, with strong written and verbal communication skills.
  • Medical Knowledge: Degrees or courses related to the medical field are advantageous.
  • Work Ethic: Ability to work effectively with minimal supervision and maintain confidentiality.
  • Technical Skills: Proficient in email use and basic mathematical calculations.
  • Personal Qualities: Highly motivated, organized, dependable, and a team player.
What We Offer
  • Remote Work Opportunity
  • Competitive Benefits: Insurance, lifestyle rewards, and more.
  • Diverse and Global Team

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