
Patient Financial Service Specialist
1 day ago
Job Summary:
We are seeking a reliable and detail-oriented professional to join our team in ensuring patients are informed about their financial responsibilities prior to appointments. This role plays a critical part in the patient's financial experience.
Key Responsibilities:
- Proactively reach out to patients to review co-pays, balances, and payment options, providing clear explanations of billing statements and assisting with setting up payment plans when needed.
- Accurately document all patient interactions, financial discussions, and related information in the Electronic Health Record (EHR) system to maintain a clear and consistent record.
- Work closely with intake, clinical, and billing teams to ensure accurate information flow, fostering strong communication and collaboration within the healthcare team.
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable is highly desirable.
- Proficiency in English (spoken and written) is required.
- Strong organizational skills, accuracy, and time management are essential for this role.
- Ability to manage sensitive patient information with integrity and maintain confidentiality is paramount.
The ideal candidate will possess excellent communication skills, a strong sense of accountability, and the ability to work collaboratively within a healthcare environment, ensuring seamless patient care and service delivery.
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