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Associate IT Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Full time

Are you passionate about delivering top-notch technical support? We are seeking an Associate IT Support Specialist to join our team in Quezon City.

In this role, you will be responsible for providing timely and effective technical assistance to our customers, ensuring seamless communication and collaboration within the team.

At J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC., we believe in fostering a culture of continuous learning and improvement.

Position: Associate Technical Support Specialist

Industry: BPO Company

Location: Quezon City

Salary: Php 30,000 Package

Work Set-Up: Full Onsite

JOB RESPONSIBILITIES:

  • Respond promptly to customer inquiries and concerns
  • Analyze and troubleshoot technical issues in a timely manner
  • Maintain accurate records of customer interactions
  • Collaborate with internal stakeholders to resolve technical issues

BENEFITS:

  • Competitive compensation package
  • Opportunities for growth and development
  • Comprehensive benefits package
  • Dynamic and inclusive work environment