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Market Intelligence Specialist

1 week ago


Manila, National Capital Region, Philippines Manila, Philippines Full time

About Northern Trust:

As a globally recognized financial institution, we provide innovative financial services and guidance to the world's most successful individuals, families, and institutions. With over 130 years of experience and more than 22,000 partners, we serve our clients using leading technology and exceptional service.

Our team is responsible for market research, business development, and product management. We work closely with our clients to understand their needs and develop solutions that meet their expectations.

We are seeking a Senior Specialist, Market Intelligence to join our team in Manila, Philippines. The ideal candidate will have 5-7 years of experience in the field of financial services, marketing, writing, or related work experience, and a strong understanding of the Investment Banking Industry.

The responsibilities of this role include:

  • Leading Root Cause Analysis (RCA) to address issues identified by the team and prevent the recurrence of identified issues;
  • Driving productivity and efficiency initiatives implemented by the team;
  • Preparing reports/presentations on prospect or client data to assist the sales team in focusing on target markets/prospects, differentiators, and product gaps;
  • Conducting market research of target markets/sectors;
  • Conducting market or competitor research analysis;
  • Understanding the process, including those within the Client Reporting and Sales groups, and reviewing all activities independently and in a timely manner;
  • Performing tasks of defined processes or procedures and checking for errors;
  • Actively communicating with the home location to provide updates on tasks and discussing any identified issues;
  • Answering queries in relation to the responsibilities and tasks completed;
  • Reporting volume of work, KPIs, RCA, and initiatives of the team to stakeholders including managers and home locations on a monthly basis;
  • Providing support to other teams in their deliverables during instances of downtime within the core function;
  • Maintaining Detailed Procedural Analysis Documents (DPADs) as needed and ensuring that any change in the process is updated in the DPAD in a timely manner;
  • Encouraging team members to consistently think of ways to mitigate risk in the course of operations;
  • Responding flexibly to the needs of the current situation, amending own work program to deliver client requirements;
  • Supporting management in the implementation of strategic initiatives and achievement of business goals;
  • Ensuring deliverables are in accordance with the audit points;
  • Attending team meetings with home country to receive feedback and deliver as per expectations;

We offer a range of benefits, including competitive salary, flexible working arrangements, and opportunities for career growth and development.