Patient Revenue Cycle Specialist

2 days ago


Manila, National Capital Region, Philippines Amazon Full time
About the Role:

This Patient Financial Services position plays a vital role in ensuring our members get the best billing experience available. As a member of the Revenue Cycle Team, you will be working in the Revenue Cycle Team to ensure that our members receive accurate and timely billing statements. This involves proactively reaching out to patients with open balances and assisting them with payment options.

You will also assist admins with our member's billing needs via 1Life's tasking system to provide the best customer service. Additionally, you will educate admins and patients to better understand health insurance benefits through open balances.

  1. Educating admins and patients to better understand health insurance benefits through open balances
  2. Answering patient inquiries for complex billing cases and questions
  3. Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools


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