Director of Process Innovation

2 weeks ago

Porac, Philippines beBeeProcess Full time ₱6,000 - ₱9,000

Driving Operational Excellence as a Senior Manager

Micahel Associates is a pioneering law firm where legal prowess converges with operational innovation.

We're revolutionizing the delivery of legal services by developing scalable systems that drive client satisfaction and business growth.

In this pivotal role, you'll spearhead continuous improvement initiatives across the firm, streamlining workflows, removing inefficiencies, and implementing impactful solutions that align with our long-term vision.

This is not just a process role—it's an opportunity to design the future of legal service delivery by blending data-driven insights with human-centered design to create systems that enhance performance, reduce costs, and elevate every stage of the client journey.

To achieve this, you will need:

  • 10+ years of experience in process analysis and improvement, preferably in a legal or professional services environment
  • Strong analytical and problem-solving skills with a focus on data-driven decision making
  • Proven experience in process mapping and modeling techniques
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
  • Familiarity with Lean, Six Sigma, or other process improvement methodologies
  • Ability to manage multiple projects and deadlines in a fast-paced environment

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