Customer Experience Lead
2 weeks ago
About Our Team
">At Australia and New Zealand Banking Group Limited, we value diversity and inclusion. Our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank.
">Key Responsibilities:
">- ">
- Program Execution: You will be responsible for leading in-scope CCC programs of work and initiatives, including undertaking discovery and opportunities analysis.">
- Stakeholder Engagement: You will engage with stakeholders across the business to promote operational responsiveness and execute opportunities.">
- Decision Making and Implementation: You will facilitate decision making and program implementation, supporting the CCC Initiative Manager in executing the centralised engagement model for CCC.">
Your experience in project management and change will enable you to effectively manage multiple projects and priorities while maintaining strong relationships with stakeholders.
">We are proud to offer a range of benefits, including access to health and wellbeing services, flexible working options, and a growth mindset culture where everyone can learn and grow together.
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