Telehealth Operations Coordinator

3 days ago


Manila, National Capital Region, Philippines Eucalyptus Full time
About the Role

Eucalyptus is recruiting an Operations Support Specialist to support the management of Juniper UK's prescriber workforce, and the running of critical clinical operations processes for Juniper patients.

This role is ideal for individuals who are passionate about healthcare, possess strong administrative and operational experience, and have excellent communication skills.

The ideal candidate should be comfortable with various commonplace technologies, have a strong understanding of digital tools, and be able to adapt to new systems quickly.

They should be detail-oriented, able to manage complex processes, follow guidelines, and ensure a high degree of accuracy in their work.

Strong English written and verbal communication skills are essential. The candidate should be able to explain technical details in a clear and concise manner and interact professionally with practitioners.

The role requires a candidate who can think critically and troubleshoot effectively, whether it's resolving technical or operational issues.

Adaptability is key in this role, as telehealth is a dynamic field with evolving technologies and regulations.

Prior experience in customer service, call centers, or support roles will be an advantage, although in this role, the 'customers' are our prescriber workforce.



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