
Strategic Business Intelligence Specialist
2 days ago
We are seeking a forward-thinking Senior Client Insights Analyst to support our newly created regionalised structure. This role is not a traditional reporting position: the ideal candidate will serve as a strategic partner to the business, helping to design scalable insight engines, prototype decision-support systems, and lead the next wave of analytics across high-impact problem spaces.
The successful candidate will work on problems that were previously underserved by traditional analytics and help define the frameworks that power executive decision-making.
Key Responsibilities:- Partner with internal client leads and external stakeholders to define analytical needs and translate them into high-impact deliverables
- Develop and maintain tailored dashboards, cohort trackers, and insight narratives that reveal commercial and operational levers
- Lead deep dives into performance variability, liquidation trends, customer segments, and treatment outcomes
- Deliver strategic presentations to client stakeholders with clear recommendations and hypotheses for testing
- Build and refine repeatable insight models that support benchmarking, campaign planning, and forecasting
- Mentor junior analysts in developing storytelling, interpretation, and client-facing analytics skills
- Play a lead role in driving cross-client insight standardisation and reporting automation
- Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field
- 7+ years of experience in analytics, with a clear focus on client-facing, commercial, or strategic work
- Expert-level SQL, with proven experience extracting and transforming large datasets
- Strong communication skills, with a track record of presenting insights to external stakeholders
- Deep understanding of cohort analysis, performance attribution, and outcome modeling
- Skilled in Tableau or similar BI tools, with the ability to build intuitive and visually engaging dashboards
- Experience in fintech, financial services, or recovery analytics
- Familiarity with Snowflake and/or cloud-native data environments
- Exposure to forecasting, predictive modeling, or experimental design (A/B testing)
- Consulting or agency-side experience highly regarded
We value diversity and inclusion, and encourage applicants from all backgrounds.
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