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Remote IT Operations Specialist

3 weeks ago


Cebu City, Central Visayas, Philippines Wedded Wonderland Full time

About the Job: We are seeking a highly skilled Remote IT Operations Specialist to join our team at Wedded Wonderland. As an experienced professional in IT operations and software applications, you will play a key role in maintaining and troubleshooting software applications, operating systems, and network infrastructure.

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Responsibilities:

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  1. \
  2. System Maintenance:
    Maintain and troubleshoot software applications, operating systems, and network infrastructure to ensure optimal performance.\
  3. API Integrations:
    Develop and manage API integrations between business tools to optimize workflows and enhance data exchange.\
  4. User Support:
    Provide remote onboarding support, ensuring users have the necessary credentials, system access, and security training.\
  5. Process Optimization:
    Identify areas for process improvement and implement changes using automation platforms like Make.com and Zapier.\
  6. Tool Administration:
    Configure and support telephony solutions, scheduling tools, and CRMs to ensure seamless collaboration.\