Network and Software Expert
3 days ago
The Private Advertiser is seeking a skilled IT Infrastructure Professional to join their team. As an IT Infrastructure Professional, you will provide comprehensive support for hardware, software, and network systems for all users within the organization.
- Key Responsibilities:
- Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for employee or client's concerns.
- Respond to telephone calls, email, instant messages, and assigned tickets from users in a timely and efficient manner.
- Assign work orders/incidents to appropriate support teams and follow up until closure. Identify, evaluate, and prioritize customer problems and complaints.
Technical Requirements:
- Candidate must possess at least a bachelor's degree in computer science, Information Technology, or related field.
- With at least 1 year of experience as an IT service support doing mostly remote troubleshooting and configuration.
- Knowledgeable about VPN and DNS.
- Proven experience in providing IT support for operating systems, software applications, hardware, and network systems.
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Cisco Networking Expert
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Network Support Expert
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Network Infrastructure Expert
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Network and System Administrator
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Cybersecurity and Networking Expert
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Network Architecture Expert
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Data Center Network Expert
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Radio Network Optimization Expert
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Software Development Manager
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Cloud Network Solutions Expert
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