Fraud Prevention Manager

4 days ago


Makati City, National Capital Region, Philippines beBee Careers Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Fraud Risk Manager. In this role, you will play a critical part in ensuring the overall supervision of the performance of this section.

The ideal candidate will have a Bachelor's degree in a business-related discipline, experience working in financial institutions, and a strong understanding of banking policies and regulations.

Main Responsibilities:

  • Investigating complex fraud cases and providing recommendations for improvement.
  • Collaborating with internal and external business partners to achieve business goals.
  • Handling escalated cards fraud cases.
  • Participating in cross-functional collaborations to implement major products, services, and processes.
  • Providing impartial disposition to all cases and identifying loopholes to prevent fraud exposure.
  • Ensuring endorsed special cases are properly distributed/assigned to Fraud Investigation Specialists and Assistants.
  • Providing updates on current cards fraud trends and conducting training.
  • Referring cards fraud cases requiring police operations to the Bank's legal department.
  • Conducting yearly inspections of third-party service providers.
  • Ensuring Unit Service Levels are within agreed Bank standards.
  • Supervising User Acceptance Testing (UAT) related to Department functions.


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