Customer Payment Specialist

5 days ago


Manila, National Capital Region, Philippines Amazon Full time
Role Description:

Customer Payment Specialist is responsible for managing customer receivables and working to resolve payment issues to maximize cash flow. The ideal candidate will have a strong background in finance and accounting, with experience in accounts receivable and collections.

Key Responsibilities:
  • Manage a portfolio of customer receivables and work to resolve payment issues.
  • Collaborate with customers to understand their needs and develop solutions to improve cash flow.
  • Develop and implement process improvements to enhance customer satisfaction and reduce payment disputes.
Requirements:
  • Bachelor's degree in Finance or Accounting.
  • At least 2 years of experience in Accounts Receivable / Finance & Accounting role as an Analyst or worked in a Shared Service / BPO industry catering to customer needs.
  • Excellent communication and problem-solving skills.


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