Sales Operations Expert

4 days ago


Bacolod City, Western Visayas, Philippines Ubiquity Full time

The role of a Sales Operations Expert at Ubiquity involves performing lead generation projects to support the Sales Team's prospecting activities. This includes managing communications that come through our website and answering inquiries in a timely and professional manner.

Key Responsibilities
  • Research prospects provided by the Sales Team, identifying key players based on Marketing Operations' Buyer Persona list.
  • Qualify and verify leads from marketing efforts and update contact records in Hubspot CRM.
  • Identify target companies based on industry, size, revenue, and description.
  • Research email addresses, phone numbers, and LinkedIn profiles for contact profiling in CRM.
  • Perform other duties as assigned.
Customer Interaction and Support
  • Manage call interactions and inquiries through our HQ number, providing timely and accurate responses and resolutions.
  • Show professionalism with each customer interaction, representing the Ubiquity brand positively.
  • Close and resolve email inquiries in a timely manner.
  • Provide accurate resolutions on submission forms and send feedback to the appropriate department.


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