Senior Leadership Position

1 week ago

Silang, Calabarzon, Philippines beBeeLeadership Full time ₱3,000,000 - ₱5,000,000
Job Opportunity

Fusion CX is seeking a dynamic and experienced Team Leader to join our Silang site.

This is an exciting opportunity for you to take your leadership skills to the next level, drive team performance, inspire excellence, and shape a culture of collaboration in a dynamic BPO environment.

Key Responsibilities:
  • Lead, motivate, and support a team of agents to meet and exceed performance targets.
  • Monitor daily performance metrics and conduct regular coaching sessions.
  • Handle escalations and ensure client satisfaction.
  • Foster a culture of accountability, engagement, and teamwork.
Requirements:
  • Proven experience as a Team Leader in a BPO or similar setting.
  • Strong leadership, coaching, and communication skills.
  • Ability to work onsite in Silang.

As a Team Leader at Fusion CX, you will have a real impact every day, guiding your team, influencing workplace culture, and contributing to organizational success.

We offer competitive compensation, opportunities for professional growth, supportive management, and a collaborative team culture.

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