Lifecycle Engagement Specialist

4 days ago


Manila, National Capital Region, Philippines Security Bank Corporation Full time

About Security Bank Corporation

We are looking for a Marketing Automation Professional to join our Lifecycle Engagement Team. The team aims to build a more comprehensive approach when engaging with SBC customers.

The Lifecycle Analyst is accountable for ensuring that the various customer lifecycle initiatives in the framework and roadmap are accurately defined, set-up, tested, and operational in the marketing automation platform (as planned and according to prioritization). This position demands a customer-focused perspective and the ability to create a shared vision, foster collaboration, and drive change with momentum.

Key Responsibilities

  • Implementing customer lifecycle initiatives using the marketing platform (Bloomreach/Exponea)

Customer Lifecycle Implementation

Leverage the marketing platform (Bloomreach/Exponea) to automate and enhance customer lifecycle communication initiatives (for activation, usage, and growth).

System Readiness for Customer Lifecycle

Ensure Bloomreach/Exponea is prepared and functioning correctly.

Persuasive Communication Skills

Influence and promote a customer-centric approach within the organization.

Requirements

  • Bachelor's Degree

Key Requirements

  • Advanced knowledge in Bank customer lifecycle journeys.
  • Ability to utilize data effectively to execute hyper-personalization programs for each segment lifecycle.
  • Proficiency in 'test and learn' methodologies to expedite key initiative launches.

This position suits a collaborative professional with exceptional problem-solving skills and adaptability. The successful candidate will be tasked with managing multiple projects under tight deadlines, necessitating swift adaptation and execution.


  • Lifecycle Analyst

    4 days ago


    Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the roleThe Lifecycle Engagement Team aims to build a more holistic approach when engaging with SBC customers.The Lifecycle Analyst is responsible for ensuring that the various customer lifecycle initiatives in the framework and roadmap are correctly defined, set-up, tested and running in the marketing automation platform (as planned and according to...


  • Manila, National Capital Region, Philippines LeapFroggr Full time

    About the JobWe are looking for a skilled Product Support Specialist to join our team. This role will play a crucial part in ensuring unparalleled customer satisfaction and service excellence.Key Responsibilities:Support Product Lifecycle: Assist in aspects of the product lifecycle from ideation to launch and post-launch optimization.Implement Best...


  • Manila, National Capital Region, Philippines SM Fashion Full time

    Job OverviewWe are seeking a highly motivated and experienced Employee Engagement Specialist to join our team at SM Fashion. As an Employee Engagement Specialist, you will be responsible for developing and implementing comprehensive strategies and programs to enhance employee engagement and retention.Main ResponsibilitiesDevelop and implement employee...


  • Manila, National Capital Region, Philippines AIA Philippines Full time

    **Job Overview:**AIA Philippines is seeking a skilled Distributor Engagement Specialist to execute initiatives that engage AIA Life Planners and Agency Leaders.The successful candidate will support the Distributor Engagement Lead in planning and managing activities and incentive campaigns targeting distribution partners, with the objective of maximizing...


  • Manila, National Capital Region, Philippines Unlimited Network of Opportunities International Corporation Full time

    We are seeking a talented Community Engagement Specialist to join our team at the Unlimited Network of Opportunities International Corporation. As a key member of our community engagement team, you will be responsible for developing and implementing community outreach strategies to engage with our target audience.Responsibilities:Develop and implement...


  • Manila, National Capital Region, Philippines Shopee Full time

    Career Opportunity: Internal Communications & EngagementWe are looking for a seasoned professional to lead our internal communications and engagement efforts. As an Internal Communications & Engagement Specialist at SeaBank, you will play a vital role in fostering a positive work environment and promoting employee engagement.About the Job:Develop and execute...


  • Manila, National Capital Region, Philippines Tarro Full time

    We are looking for an experienced Employee Engagement Specialist to join our team at Tarro. As a key member of our HR department, you will be responsible for designing and implementing employee engagement initiatives that promote a positive and inclusive work environment.Key Responsibilities:Develop and execute employee engagement strategies to boost morale...


  • Manila, National Capital Region, Philippines VAA Philippines Full time

    Job OverviewVAA Philippines is seeking a highly skilled and experienced Client Engagement Specialist to join our team. As a Client Engagement Specialist, you will be responsible for developing and maintaining strong relationships with our clients, identifying their needs, and providing solutions to meet those needs.Your key responsibilities will include...


  • Manila, National Capital Region, Philippines Inspire Brands Asia Full time

    We are seeking a highly organized and detail-oriented Digital Engagement Executive to join our team at Inspire Brands Asia.The ideal candidate will have strong administrative skills and experience managing data entry, monitoring, and system updates.Responsibilities will include:Tracking, reporting, and measuring the performance of marketing campaigns across...


  • Manila, National Capital Region, Philippines Globe Telecom Full time

    About the RoleAs a Segmentation and Engagement Specialist, you will play a crucial role in supporting the Masterbrand Convergent Segment Marketing Team. Your primary focus will be on developing a structured approach to delivering the WTY Community Builder Promise, integrating learning opportunities through various channels.Key responsibilities include...


  • Manila, National Capital Region, Philippines Rippedboxstation Full time

    Rippedboxstation is seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for generating leads, scheduling appointments, and engaging with potential customers through various communication channels.This is an exciting opportunity for a motivated and experienced professional to utilize their skills in sales and...


  • Manila, National Capital Region, Philippines Flash Express (PH) Co. Ltd. Inc. Full time

    About the Role:The Employee Engagement and Training Specialist is responsible for creating training plans tailored to specific job requirements. This involves collaborating with department managers to design engaging and effective training programs, which are then implemented through scheduled training sessions. The specialist must also monitor the...


  • Manila, National Capital Region, Philippines Trends Group, Inc. Full time

    Job DescriptionTrends Group, Inc. is seeking a Brand Engagement Specialist to develop and execute a comprehensive social media strategy that enhances the corporate brand's online presence and engagement across various social media platforms.Main ResponsibilitiesDevelop and implement a strategic social media plan that aligns with corporate objectives.Create...


  • Manila, National Capital Region, Philippines Alveo Land Corp. Full time

    About the RoleThe Public Engagement Specialist will play a critical role in building and maintaining relationships with customers, stakeholders, and other external parties. This role requires excellent communication, interpersonal, and problem-solving skills, as well as the ability to think strategically and creatively.Main Responsibilities:Develop and...


  • Manila, National Capital Region, Philippines enablesGROUP Full time

    Job DescriptionWe are seeking a highly motivated and data-driven CRM and Loyalty Specialist to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs.This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics. The ideal...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    About the RoleThis Customer Engagement Specialist role involves working closely with customers to understand their needs and preferences, then using that knowledge to provide personalized solutions and recommendations. As a Sales Support professional, you will be the primary point of contact for customers, providing exceptional customer service and ensuring...


  • Manila, National Capital Region, Philippines Turnitin Full time

    We are a global company dedicated to ensuring the integrity of education and improving learning outcomes.We are seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for designing and presenting solutions that demonstrate the product's value, addressing customer needs effectively.You will engage in functional &...


  • Manila, National Capital Region, Philippines LeapFroggr Inc. Full time

    At LeapFroggr Inc., we are seeking a skilled Community Engagement Specialist to join our team.About the RoleThis role is pivotal in building and nurturing communities centered around specific chronic diseases.Create engaging content to stimulate conversation and engagement within the community.Develop and implement strategies to enhance knowledge sharing,...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About Security Bank CorporationWe are seeking a highly skilled Lifecycle Engagement Specialist to join our team. This specialist will play a crucial role in building a more integrated approach to customer engagement.The Lifecycle Analyst is responsible for defining, setting up, testing, and running customer lifecycle initiatives in the marketing automation...


  • Manila, National Capital Region, Philippines SM Retail, Inc. - Corporate Full time

    Key ResponsibilitiesIdentify and approach potential clients to pitch direct-to-member marketing campaigns, ensuring seamless collaboration with internal teams and external partners.Design, develop, and manage the end-to-end execution of marketing campaigns tailored to client needs, leveraging CRM and digital marketing tools and platforms.Monitor campaign...