Service Delivery Specialist

7 days ago

Taguig, National Capital Region, Philippines beBeeService Full time €37,100 - €48,380
Job Overview

The role of Service Coordinator is a pivotal position in ensuring the seamless execution of service delivery. This involves strategic planning and coordination to meet customer expectations.


Key Responsibilities
  • Schedule management for Field Service Representatives
  • Intake of Service Requests (SR) and Work Orders (WO)
  • Effective Communication with customers or partners to confirm work schedules
  • Planning Efficiency and meeting Country Services Sales Targets
  • Accurate tracking of SR skills

Required Skills and Qualifications
  • Bachelor's degree in a relevant field
  • Excellent communication, interpersonal, and problem-solving skills
  • Strong self-motivation and decision-making abilities
  • Knowledge of Electrical Distribution, Process Automation, Building Automation & Solar Power business

Reporting Structure
  • Services Operations Manager

Deliver High-Quality Service

As a Service Coordinator, you will be responsible for driving service excellence by prioritizing safety, cybersecurity, and compliance. Your expertise will ensure timely part/equipment delivery and positive customer experiences.

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