Customer Experience Associate

3 weeks ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a highly skilled Customer Service Representative to join our team.

About the Role

We are looking for an individual who can effectively manage incoming calls and customer service inquiries related to phone or mobile phone services, billing concerns, or promo packages.

The successful candidate will be responsible for identifying and assessing customers' needs to achieve satisfaction and ensuring all calls are logged in the system for proper monitoring and closure.

Our ideal candidate will provide timely solutions to customers while maintaining a professional demeanor at all times.

Requirements and Qualifications
  • A minimum of a high school diploma (or equivalent)
  • At least six months of call center experience
  • Excellent communication skills with the ability to articulate complex information clearly
  • Able to work on-site in Makati
Compensation and Benefits

The salary for this role is approximately Php 23,000 - 25,000 per month.

We offer a competitive compensation package that reflects our commitment to attracting and retaining top talent.



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