Associate - Operations Management

7 days ago


Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

Job Summary

We are seeking a highly motivated and experienced Associate - Operations Management to join our team. The ideal candidate will have a proven track record of leading teams to achieve goals and possess excellent communication and time management skills.

Key Accountabilities

  • Support operations in supporting agents in production and training.
  • Lead teams in achieving metric goals and completing monthly deliverables.
  • Perform administrative tasks for operational support.
  • Provide coaching and constructive feedback to team members.

Requirements

  • College level education or equivalent.
  • At least 1-2 years of related experience.
  • Proven leadership skills.
  • Excellent communication and presentation skills.
  • Strong time management and prioritization skills.


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