Computer Systems Technician

2 weeks ago


Manila, National Capital Region, Philippines FIS. Empowering the Financial World Full time

About the Job :

This is an exciting opportunity to join FIS as a Technical Support Representative I. As a key member of our IT team, you will be responsible for providing top-notch technical support to our customers and resolving complex system issues.

Responsibilities :

  • Design, install, and configure computer systems and networks.
  • Maintain and upgrade internal computer hardware and software systems.
  • Control user access and passwords.
  • Propose and implement system enhancements to improve reliability and performance.
  • Monitor system usage and performance.
  • Train personnel on system usage.
  • Troubleshoot server, software, and hardware issues.
  • Assist with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs.
  • Research, evaluate, and recommend software and hardware products.
  • Support Web access and electronic messaging services and maintain a secure systems environment.
  • Provide new hardware specifications to users based on application needs and anticipated growth.


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