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Computer Hardware and Software Technician

3 weeks ago


Manila, National Capital Region, Philippines Pan Asia Resources Philippines Inc Full time

**About the Role:**

We are seeking a Computer Hardware and Software Technician to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our customers.

In this role, you will work with a variety of computer systems, mobile devices, and other tech products, and have a good understanding of office automation products, databases, and remote control software.

The ideal candidate will have 1-5 years' experience as an IT help desk agent, be a college graduate, and possess excellent customer service skills.

**Key Responsibilities:**

  • Serving as the primary point of contact for customers seeking technical assistance
  • Performing remote troubleshooting and diagnosing technical issues
  • Determining the best solution based on the issue and customer details

**Benefits and Perks:**

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment