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Branch Support Services Coordinator

2 weeks ago

Cebu City, Central Visayas, Philippines Wealth Development Bank Corp. Full time

Wealth Development Bank Corp. is a leading financial institution dedicated to delivering innovative banking solutions to our customers. As a Branch Support Services Coordinator, you will play a critical role in ensuring the seamless delivery of our branch support services, including cash management, centralized clearing, and branch operations.

The ideal candidate will possess a solid understanding of banking operations, with a minimum of 4 years of experience in a supervisory capacity. They should be proficient in written and oral English communication, computer literate, and exhibit exceptional customer service skills.

Beyond their technical expertise, the successful candidate will demonstrate strong interpersonal skills, a proactive approach to problem-solving, and a commitment to excellence.

Main Responsibilities:
  1. Cash Management: Assist the Cash Management Team in overseeing the cash handling processes.
  2. Centralized Clearing: Coordinate the clearance of cheques and other bank transactions.
  3. Branch Operations: Support the Branch Operations Head in managing the day-to-day operations of the branch.
  4. Customer Service: Provide exceptional customer service to ensure high levels of customer satisfaction.
Qualifications:
  • Graduate of any 4-year course, preferably in business-related fields.
  • At least 4 years of experience in banking operations in a supervisory capacity, preferably cashiering.
  • Excellent written and oral communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.