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Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob Philippines. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and services to customers.
- Handle customer complaints and concerns in a fair and empathetic manner.
- Work closely with the sales team to ensure customer needs are met.
- Meet and exceed customer satisfaction targets.
Requirements:
To be successful in this role, you will need to have strong verbal communication skills, a positive attitude, and a willingness to learn. You will also need to have good problem-solving abilities and basic knowledge of computer applications.
