Help Wanted

10 hours ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱30,000 - ₱35,000
Customer Service Representative Position

We are seeking a skilled and dedicated Customer Service Representative to join our team in a contact center environment. This role involves handling customer inquiries, resolving issues, and providing exceptional service to ensure a positive customer experience.

The ideal candidate will possess strong communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment.

Responsibilities include:

  • Handling inbound calls, emails, or chats from customers
  • Providing accurate information about products and services
  • Resolving customer complaints and escalating when necessary
  • Maintaining detailed records of customer interactions

Key qualifications for this position include:

  • 18 years or older
  • High school diploma or equivalent
  • 1+ year of customer service experience in a contact center
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Familiarity with CRM systems and call center tools
  • Fluent in English and Spanish

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