Freelance Logistics Specialist

The Logistics Coordinator position is a critical role that requires attention to detail and the ability to coordinate various tasks related to shipment coordination, scheduling, documentation support, compliance assistance, and cost awareness optimization.

• Key Responsibilities:

• Assist with the coordination and scheduling of inbound shipments, ensuring timely delivery and optimal resource allocation.
• Track shipments from suppliers and manufacturers, monitoring their status and communicating updates to relevant teams or partners as needed.
• Collaborate with team members to select transportation methods based on guidance and industry best practices.
• Prepare and organize basic import documentation, including invoices and packing lists, to facilitate smooth customs clearance processes.
• Verify documents for accuracy and completeness, ensuring compliance with regulations and company standards.
• Support document filing and sharing with relevant teams or partners, maintaining up-to-date records and fostering effective communication.
• Contribute to the team's knowledge base by learning and following customs and import regulations, staying informed about changes and updates.
• Assist with the gathering of documents for customs brokers and internal use, ensuring seamless data exchange and minimizing delays.
• Develop a comprehensive understanding of the customs clearance process, resolving minor issues under supervision and providing guidance to colleagues as needed.
• Document processes and update internal SOPs as directed, promoting continuous improvement and efficiency gains.
• Participate in improving team workflows through feedback and collaboration, driving innovation and excellence within the organization.
• Communicate effectively with suppliers via email or phone to confirm shipment details, resolving any discrepancies or concerns promptly.
• Report shipment status and updates to internal teams, ensuring transparency and alignment across departments.
• Help resolve fundamental shipment discrepancies with guidance, applying problem-solving skills and analytical thinking to find solutions.
• Assist in gathering quotes and rate comparisons for shipments, supporting data-driven decision-making and cost optimization.
• Support the tracking and logging of shipping-related expenses, maintaining accurate records and contributing to financial planning and analysis.
• Report delays or issues to senior staff, facilitating prompt escalation and resolution.
• Assist in documenting and tracking shipping challenges, identifying areas for improvement and informing strategic decisions.

To excel in this role, you will require:

• Bachelor of Science in Customs Administration or other relevant course, demonstrating strong foundation in logistics and customs procedures.
• Knowledge in Incoterms, enabling effective communication and compliance with international trade regulations.
• Strong attention to detail and willingness to learn new processes, embracing ongoing development and growth opportunities.
• Basic analytical and problem-solving skills, applied to resolve complex logistical challenges and improve operational efficiency.
• Ability to work independently and manage time effectively, prioritizing tasks and meeting deadlines.
• Clear and professional written and verbal communication skills, facilitating collaboration and stakeholder engagement.
• Comfortable using Windows-based desktop software and basic office tools, adapting to technology and systems quickly.
• Excellent organizational skills with a focus on accuracy and quality, maintaining high standards in all aspects of work.
• Ability to follow instructions and standard operating procedures, adhering to company policies and guidelines.
• Interest in learning about data entry, document processing, and logistics, embracing lifelong learning and professional development.
• Familiarity with or willingness to learn about shipping processes and documentation, staying up-to-date with industry trends and best practices.
• Willingness to make professional phone calls and communicate with clients or service providers as needed, demonstrating exceptional customer service skills.
• A basic understanding of import/export concepts is a plus, showcasing expertise in global trade and logistics.
• Exposure to or interest in learning tools like Magaya or CargoWise is advantageous, highlighting adaptability and eagerness to learn new technologies.