Customer Service Representative for Concentrix in Davao City

4 weeks ago


Davao City, Davao, Philippines Hr1001 Full time
Customer Service Representative Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Concentrix in Davao City. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and working closely with our team to achieve our goals.

Key Responsibilities:

  • Provide customer service to clients via phone, email, and chat
  • Resolve customer complaints in a timely and professional manner
  • Work closely with our team to achieve our goals and objectives
  • Participate in training and development programs to improve customer service skills

Requirements:

  • High School graduate or equivalent
  • Must not be enrolled in any school
  • With or without work experience

Benefits:

  • Full paid communication, culture, and product-specific training
  • Exclusive discounts from our partner establishments
  • Mental Wellness Programs
  • Career development programs, specialized courses, and language classes
  • HMO, life insurance, leave conversion, and many more

Locations:

  • Pampanga Site
  • Makati Sites
  • Quezon City Sites
  • Manila Site
  • Alabang and Nuvali Site

About Concentrix:

We are a new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. Our promise is to challenge conventions, deliver outcomes unimagined, and innovate solutions that go beyond WOW.



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