Sales Team Lead
7 days ago
Coforge is seeking a seasoned professional to lead our sales team and drive business growth.
Job Description:- We are looking for an experienced Sales Team Lead to join our team at Coforge.
The ideal candidate will have 6-8 years of overall work experience, with at least 2 years in a Supervisory or equivalent role specializing in Solid Sales or Sales Travel programs for a BPO.
The successful candidate will be responsible for monitoring individual and team productivity and quality, providing feedback to management, and identifying specific improvement opportunities.
Key responsibilities include daily management, coaching, and feedback to staff through account reviews, monitors, and side-by-sides, as well as providing feedback to operations leadership on representative performance for coaching.
The Sales Team Lead will also partner with Contact Center management to create specific action plans that address improvement opportunities for the lines of business.
A Bachelor's degree in Business Administration or related field is required. Proficient in MS Office (Excel, Word, PowerPoint) and excellent organizational, interpersonal, and communication skills are essential.
This position has quality and productivity requirements tied to monthly performance.
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