Healthcare Documentation Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeCaregiver Full time ₱1,000,000 - ₱1,500,000
Transform Family Care

We are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans provide unpaid care for loved ones without the necessary tools or support. Our mission is clear and driven by compassion: to train and employ family caregivers so they can get paid for the care they already provide at home.

Our mission-driven platform efficiently delivers care, improves health outcomes, and provides a best-in-class experience nationwide. We are rapidly expanding our mission and seeking passionate team members like you to join us.

We've partnered with leading insurance plans, healthcare providers, and community organizations to empower families throughout the country and make a meaningful impact.

Your Role
  • Collecting, reviewing, and accurately tracking required documentation from caregivers and families (e.g., IDs, certifications, health records).
  • Conducting outbound calls and responding to inbound inquiries, providing clear guidance to families throughout the documentation process.
  • Managing a high volume of daily phone interactions (60–70 calls), demonstrating professionalism, empathy, and efficiency.
  • Verifying that all documentation is accurate, complete, and compliant with state regulations and Medicaid/Medicare requirements.
  • Communicating effectively and compassionately with families via phone, text, and email to ensure a supportive experience.
  • Maintaining well-organized records, monitoring upcoming expirations, and sending timely reminders to prevent lapses.
Key Qualifications
  • High level of professionalism, integrity, and empathy.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong organizational skills and attention to detail.
  • Experience in healthcare documentation or a related field.
Benefits
  • Competitive compensation package.
  • Opportunity to make a meaningful impact on families' lives.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
About Us

We are committed to making a positive difference in the lives of families and individuals. Our team is passionate about delivering exceptional care and service.

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