Remote IT Services Technician

5 days ago


Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

Job Overview

We are seeking a highly motivated and organized Remote IT Services Technician to join our team at Intelligent Technical Solutions (ITS). As a Remote IT Services Technician, you will be responsible for providing technical support to our clients remotely.

Key Responsibilities

  • Provide technical support to clients via phone, email, or chat
  • Resolve technical issues with workstations, printers, business applications, and network connectivity
  • Conduct regular system checks and maintenance to ensure optimal performance
  • Collaborate with colleagues to develop and implement effective technical solutions

Requirements

  • Strong technical skills and knowledge of computer systems and software
  • Excellent communication and problem-solving skills
  • Prior experience in IT Helpdesk support or a similar role
  • Ability to work effectively in a team environment

Benefits

  • Paid US Holiday
  • Night Shift Bonus
  • Paid Time Off (15 Vacation days per year)
  • Health Insurance / HMO (Employee & Dependent/s)
  • Life Insurance
  • Dental and Vision Reimbursement
  • Accident and Disability Coverage
  • Company-paid training and Certification
  • Health & Wellness Program
  • Salary Advancement


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