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Customer Support Specialist

2 weeks ago

Davao City, Davao, Philippines ANTALAN PISO NET Full time

Job Overview

 

  • PesoNet, a leading financial services provider, seeks a highly skilled and dedicated Customer Support Specialist to join their team.

 

Key Responsibilities
  • Provide exceptional customer service and support for PesoNet transactions, ensuring timely and accurate resolution of customer inquiries and issues.
  • Process transactions efficiently and accurately, adhering to all relevant regulations and compliance guidelines.
  • Maintain accurate records and documentation of all transactions, including customer records and transaction logs.

 

Requirements
  • Excellent communication and interpersonal skills, with the ability to communicate clearly and effectively with customers.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues efficiently and accurately.
  • Proficiency in using computers and basic office software, including word processing, spreadsheets, and email communication.

 

Please note that if you are required to work overseas, be cautious of any suspicious activity and report it immediately.