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Customer Support Specialist

3 weeks ago

Davao City, Davao, Philippines Neksjob Corporation Full time

Job Overview

Neksjob Corporation is seeking a skilled and customer-focused Customer Support Specialist to join our team. As a key member of our call center, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Responsibilities Include:

  • Responding to incoming calls from customers, addressing their inquiries and concerns in a timely and professional manner.
  • Troubleshooting problems and providing solutions that meet the customer's expectations.
  • Communicating effectively with customers via phone, email, or chat platforms.

Requirements:

  • High School Diploma or equivalent required.
  • At least 6 months of call center experience preferred.
  • Excellent communication skills, both written and verbal.
  • Able to work in a fast-paced environment, handling multiple calls simultaneously.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for career advancement within the company.
  • A supportive and dynamic work environment.