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Medical Support Specialist

1 month ago


Taguig, National Capital Region, Philippines eData Services Full time
Job Title: Virtual Medical Assistant

We are seeking a highly skilled and organized Virtual Medical Assistant to join our team at eData Services.

Job Summary

The Virtual Medical Assistant will be responsible for providing administrative support to our medical team, ensuring seamless delivery of services and projects to our clients.

Key Responsibilities
  • Scheduling and calendar management
  • Verification of insurance coverage and benefits
  • Correspondence management
  • Pre-exam verification of insurance eligibility, benefits, and coverage
  • Securing treatment authorization
  • Submitting claims and resolving EOB issues
  • Identifying and finding solutions for common billing issues
  • Managing phone calls and responding to patient inquiries
  • Processing mail and overseeing follow-up
Requirements
  • Graduate of Medical Allied Course (Nursing, MedTech, PT, OT, ND, Psychology, etc.)
  • Experience in a customer service field in the BPO industry
  • Basic computer knowledge
  • Excellent communication skills
  • Analytical, organized, and systematic
  • Process-oriented and able to follow strict timelines
  • Able to work with minimal supervision
  • Good team player
  • Willing to work on-site (McKinley West, Taguig)