
Document Review Specialist
1 day ago
We're a fast-growing marketplace, leading in the Long Term Care vertical and expanding into several others. We have a global, remote team of 700+ people.
As a Document Submissions Associate, you'll help ensure a seamless onboarding experience by reviewing and validating documents submitted by healthcare professionals.
Key Responsibilities- Review and validate essential onboarding documents, ensuring accuracy, completeness, and compliance with guidelines.
- Monitor queues for document submissions, backlogs, and expirations during assigned shifts.
- Own daily tasks including document status updates, document mapping, resolving unread submissions, and handling special projects.
- Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
- Prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service.
- Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records).
- A sharp eye for detail and confidence in making timely decisions.
- Strong written communication skills and ability to simplify complex topics.
- Highly organized and dependable, with a strong sense of ownership and urgency.
- The opportunity to work independently while effectively collaborating with other teams.
- Experience with Quality Assurance (QA) work is a plus.
- A quiet, professional home workspace.
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