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Technical Support Representative

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Join us at Tyler Technologies as an Entry-Level IT Professional. We are seeking strong candidates who can provide inbound support to resolve client inquiries and problems. As an Associate Software Support Specialist, ERP Pro Integrations, you will analyze data reports, forms, and web technologies commensurate with level of training and understanding.

Your responsibilities will include determining whether to resolve issues personally or to refer to a more experienced team member. You will also be responsible for responsibly communicating to all parties involved in issue resolution to meet and manage client expectations.