Cloud Infrastructure Specialist

4 days ago

Antipolo City, Calabarzon, Philippines beBeeDevOps Full time ₱1,020,591 - ₱1,319,896
Cloud Infrastructure Expert - Azure Services

Improve your career with a challenging role in cloud infrastructure management. As a Cloud Infrastructure Expert, you will be responsible for the ongoing support and maintenance of client's Azure platforms.

Key Responsibilities:

  • Support and maintain client's Microsoft Azure infrastructure, including response to escalations from monitoring teams to resolve incidents.
  • Communicate ticket status information to team members and escalate cases as necessary for timely resolution.
  • Interact with clients to identify IT issues, troubleshoot efficiently, and follow up on issues via email, ticketing system, and phone calls.
  • Install, configure, and administer client systems in Azure to enhance infrastructure performance.
  • Configure and tune cloud-based tools to manage cost, security, and compliance for client environments.
  • Execute proactive maintenance plans, including patching, anti-virus updates, backups, and disaster recovery for Azure infrastructure.
  • Maintain updated documentation for each client's environment.
  • Promote best practices to enhance organizational processes.
  • Participate in discussions with clients to review outstanding issues and propose improvements for their environments.
  • Provide consultation and reports on client's cloud-based infrastructure.

Qualifications:

  • Bachelor's degree in computer science or equivalent experience.
  • 2+ years of experience with cloud servers, services, and software or equivalent sys admin experience with on-prem server and virtualization environments.
  • Experience in 24x7 managed services, hosted service companies, or Network Operations Center environments.
  • ITIL process knowledge and associated ITSM systems and service portals for Incident and Change Management.
  • Experience with Microsoft Azure IaaS, PaaS, and SaaS.
  • Windows and Linux system administration skills, supporting and scaling virtual server cloud or on-prem environments.
  • Experience with CloudFormation, Azure Resource Manager, and Terraform templates.
  • Azure native services knowledge, such as Policy, Active Directory, Lighthouse, Monitor/Log Analytics.
  • Understanding of sys admin concepts, including virtualization, containers, disk storage, encryption, security, network connectivity, firewalls, and load balancers.
  • Experience with Azure-based deployments and migrations or other cloud platforms is a plus.
  • Operational knowledge of ARM, PowerShell, and Bicep is a plus.
  • Strong verbal and written communication skills.
  • Passion for problem-solving and learning new technologies.
  • Client relationship skills and experience managing vendors.
  • Ability to work in fast-paced environments.
  • Self-motivated, proactive work ethic.
  • Desire for personal development and learning.

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