Technical Operations Manager

18 hours ago


San Fernando, Central Luzon, Philippines NT Philippines, Inc. Full time
Job Summary
NT Philippines, Inc. is seeking a highly skilled Technical Operations Manager to oversee the installation, maintenance, and troubleshooting of company and customer equipment.

About Us
We are a leading organization in the industry, dedicated to providing exceptional services and products to our customers.

Key Responsibilities
As a Technical Operations Manager, you will be responsible for:
• Providing technical assistance to teams during equipment installations and maintenance
• Analyzing equipment malfunctions and failures to develop corrective actions
• Developing preventive maintenance procedures and work instructions to minimize equipment downtime
• Testing and approving new equipment before it's released to production
• Serving as the primary contact for equipment performance-related questions and concerns
• Monitoring equipment performance and suggesting improvements
• Maintaining documentation for equipment installation, maintenance, and troubleshooting procedures for reference purposes
• Identifying cost-reduction initiatives while maintaining quality and productivity
• Providing job assistance and conducting training sessions for employees as needed
• Gathering machine downtime data and reporting to superiors on a monthly basis
• Checking and maintaining inventory control of equipment tools and spare parts
• Providing 24-hour support for equipment troubleshooting
• Preparing a monthly report for the PM and Calibration team aligned with engineering KPIs

Requirements
To be successful as a Technical Operations Manager, you will need:
• Strong technical knowledge and expertise in equipment installation, maintenance, and troubleshooting
• Excellent problem-solving skills and ability to analyze complex issues
• Effective communication and interpersonal skills to collaborate with cross-functional teams
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong organizational and time management skills to maintain accurate records and reports

What We Offer
In addition to a competitive salary and benefits package, we offer opportunities for professional growth and development, a dynamic work environment, and a chance to work with a talented team.

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