
Remote Virtual Support Specialist
2 days ago
Virtual Support Specialist
We are seeking a skilled Virtual Support Specialist to join our team. As a key member of our remote support team, you will provide exceptional administrative support and ensure seamless day-to-day operations.
Key Responsibilities:
- Content Creation and Design:
- Design engaging social media graphics, slides, and course visuals using Canva.
- Perform basic video edits for course and social content.
- Write compelling emails, social posts, and course material.
- Set up and manage courses on Kajabi, updating content as needed.
- Create slide presentations for webinars and courses.
- Manage basic LMS functionality.
- Track tasks and coordinate teams using Monday.com.
- Manage CRM data, automated messaging with Go High Level.
- Develop and maintain Standard Operating Procedures (SOPs).
- Manage social media accounts, posting, and engagement.
- Set up and automate email marketing campaigns.
- Provide client support via emails, DMs, and technical assistance.
- Update websites with basic Kajabi features.
- Manage calendars and schedule appointments.
- Enter data and format documents.
- Be punctual, proactive, and productive.
- Exhibit excellent written and verbal communication skills.
- Develop sales and reporting dashboards.
- Proven experience as a virtual assistant or in a relevant administrative role.
- Strong written and verbal communication skills.
- High proficiency with office software (Google Workspace, Microsoft Office, etc.).
- Basic knowledge of data entry and database management.
- Able to work independently with minimal supervision.
- Strong organisational and time management skills.
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