Salesforce Solutions Expert

3 days ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we are seeking a highly skilled Salesforce Administrator to join our Salesforce Solutions practice. This role is a key position that requires expertise in delivering top-notch implementation, customization, configuration, and training services to our customers.

About the Role

This Senior Salesforce Administrator will be responsible for collaborating with our customers to provide them with a competitive advantage and business value through Cloud technology. The successful candidate will work closely with clients to understand their business processes and strategies as it relates to Salesforce.com.

The ideal candidate will have 5+ years of experience in Salesforce Administration, with a strong background in Sales and Experience Cloud. They will also possess technical proficiency in configuration & customization knowledge, integration proficiency, Apex/Visualforce proficiency, LWCs, Flows, role and field-based security, deployment best practices, and business support.

In this role, you will participate in requirements gathering with clients, analyze and review business functional and technical requirements, work with clients on-site or remotely to understand their business processes and strategies, research and evaluate existing applications and/or customized solutions for internal or client-facing projects, design, configure, and deploy Salesforce to customers, reliably deliver Salesforce Administration solutions to clients, produce estimates at a component level, discover, document, and analyze key processes, build reports and dashboards to gauge project success, provide training on new customizations or implementations, manage customer expectations, and communicate status updates of projects to various stakeholders.

We offer an estimated salary range of PHP 1,500,000 - 2,200,000 per year, depending on experience and qualifications.

To succeed in this role, you must have Agile methodology skills, effective English communication, and confidence in direct interaction with onshore clients. Strong analytical and planning skills are also essential, as well as the ability to work independently and as part of a team.



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