Marketing Support Specialist

2 weeks ago

Pagadian, Zamboanga Peninsula, Philippines beBeeClient Full time ₱300,000 - ₱400,000
Job Title:

Client Services Coordinator

Job Description:

Our company is seeking a Client Services Coordinator to play a critical role in supporting our client management team. This individual will be responsible for ensuring the smooth execution of client service and performance marketing functions.

This entry-level position is ideal for someone looking to gain exposure to account management, digital advertising, and marketing analytics within a fast-paced environment.

The Client Services Coordinator will act as a key liaison between internal teams, vendors, and clients, monitoring communications, executing tasks related to campaign and budget management, and ensuring timely and accurate reporting.

This role directly supports client success by enabling the team to deliver exceptional service and marketing performance.

Key Responsibilities:

  • Monitor and respond to client communications; escalate critical issues as needed to the account team
  • Take detailed call notes, assign follow-ups, and document updates in CRM systems
  • Support day-to-day management of digital advertising campaigns (e.g., job postings, pacing reviews)
  • Extract, prepare, and monitor campaign performance data from platforms such as the internal analytics tool and Facebook
  • Assist in budget tracking, including vendor allocations, monthly reconciliations, and PO/SOWBA processing
  • Review and help reconcile invoices prior to client billing
  • Open and manage internal tickets (e.g., via Jira) to ensure issues are resolved in a timely fashion
  • Partner with client finance and internal stakeholders to support media plan execution
  • Perform additional duties as assigned to support the team or client needs
Requirements:

To be successful in this role, you will need:

  • Bachelor's degree required (marketing, business, communications, or related field preferred)
  • Up to 2 years of relevant academic or professional experience
  • Demonstrated interest in marketing, advertising, data analytics, or media buying
  • Basic proficiency in Microsoft Excel and Google Workspace; knowledge of Google Analytics is a plus
  • Familiarity with or interest in using AI tools to improve productivity, problem-solving, or analysis
  • Strong written and verbal communication skills
  • High attention to detail and accuracy
  • Strong organizational skills and ability to prioritize independently
  • Technically and mathematically inclined and able to problem-solve in digital platforms
What We Offer:

As a Client Services Coordinator, you will have the opportunity to work in a collaborative, fast-paced environment and develop your skills in account management, digital advertising, and marketing analytics.

We offer a competitive compensation package, opportunities for professional growth, and a dynamic work environment.

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