Customer Service Representative

1 month ago


Pasay, National Capital Region, Philippines Neksjob Philippines Full time

Job Title: Call Center Support

Job Summary:

We are seeking a highly skilled and customer-focused Call Center Support to join our team at Neksjob Philippines. As a key member of our support team, you will be responsible for handling large amounts of customer calls and providing timely assistance to ensure customer satisfaction.

Key Responsibilities:

  1. Respond to customer inquiries and resolve issues in a professional and courteous manner.
  2. Provide accurate and helpful information to customers, and escalate complex issues to senior support agents when necessary.
  3. Meet or exceed customer satisfaction targets and quality standards.
  4. Collaborate with other support teams to ensure seamless customer experience.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer-facing experience in a call center or related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity targets.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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