Customer Experience Manager

We are seeking a Customer Experience Manager to lead our Customer Service Operations team at Neksjob Corporation. This role is responsible for managing a team of customer service representatives, ensuring high-quality service delivery and process improvement across all customer touchpoints.Responsibilities:Team Supervision & Leadership: Manage employee...

We are looking for a Customer Experience Manager to lead our sales team. As a Sales Coach, you will be responsible for delivering professional services and taking responsibility for the end-product.Key Requirements:General Customer Service skills, including post-sale technical and non-technical customer service and supportAbility to analyze and resolve...

Job Description:NUSTAR Resort seeks an experienced Customer Experience Manager to lead our Rewards Club team in delivering exceptional service to our valued members. This key role involves managing membership databases, overseeing customer service processes, and coordinating with relevant departments to ensure seamless event and promotion execution.About...

As a Customer Experience Manager, you will play a vital role in ensuring that our customers receive exceptional service at Datamatics CMS PH.The ideal candidate will be responsible for developing and implementing strategies to improve the customer experience across various channels.Key Responsibilities:Develop and implement strategies to improve the customer...

Join us at Continuum Global Solutions, where we're dedicated to delivering exceptional customer experiences through innovative solutions and a collaborative culture.We're seeking a Customer Experience Manager who will drive value growth through training, communication, and outlier identification. This full-time role will support onsite in Cebu City, working...

Join the Team That's Changing the Game – Smartsourcing's 4-Time Best Company to Work ForHi We're Smartsourcing, and we're looking for a Customer Experience Manager to join our team full-time, on-site. This is your chance to experience a work culture where growth, innovation, and authenticity are not just buzzwords—they're how we do things every...

Job DescriptionWe are seeking a highly organized and enthusiastic Customer Experience Manager to join our dynamic team at The Abaca Group. As the primary point of contact for guests, you will be responsible for providing a warm and welcoming experience during our Island Lunch Tour and Sunset Cruise.Key Responsibilities:Coordinate and manage logistics for...

About IntouchCXWe're a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in our partners' worlds with curiosity, creativity, and innovation to deliver exceptional results.For over 20 years, we've scaled with soul to become a disruptive industry leader by building trusted long-term...

Supervising Technical Support TeamsAs a Technical Support Supervisor, you'll play a critical role in ensuring the success of our customer-facing teams. You'll lead by example, demonstrating exceptional leadership skills, technical expertise, and a passion for delivering outstanding customer experiences.Your Key Responsibilities:You'll manage team...

Key ResponsibilitiesCollaborate with cross-functional teams to understand business requirements and design scalable, secure, and user-friendly web applications.Develop and deploy full-stack software solutions using Node.js, PHP, or Python, and work with databases (SQL and NoSQL) and web services (RESTful APIs).Provide technical support and troubleshoot...

About the RoleWe are seeking an experienced Head of Customer Experience Management to join our team at Wipro. As a leader, you will be responsible for managing a team of agents in a customer-driven environment.You will ensure all reference data related activities are completed as per client expectations and meet TAT and error-free delivery. Additionally, you...

Job OverviewWe are seeking an experienced Manager of Voice of the Customer to lead our efforts in gathering, analyzing, and acting on customer feedback. This critical role ensures that customers' and employees' voices are heard, driving improvements in customer experience and business decisions.Key ResponsibilitiesCustomer Feedback & Data Analysis:Develop...

Job SummaryThe Customer Experience Director will be responsible for developing and executing customer-centric marketing strategies that drive revenue growth and customer satisfaction.Main Responsibilities:Design and implement customer experience programs to enhance customer engagement and retention.Collaborate with cross-functional teams to ensure seamless...

We are seeking a motivated and experienced individual to fill the position of Client Relationship Manager. As a key member of our Service Delivery team, you will be responsible for managing client relationships and ensuring that their needs are met.You will work closely with clients to discuss goals and objectives, and ensure that your team is aligned with...

**Job Description:**In this role as a Customer Experience Manager - Enterprise Accounts, you will be responsible for delivering tailored platform training sessions and best practice workshops for customer stakeholders. You will also analyze platform usage data to segment users and develop targeted adoption campaigns.A successful candidate will have...

Tahche Careers is an experiential communications agency that helps corporate brands, nonprofits, and associations tell their stories through immersive experiences. Our team specializes in brand merchandise, designing, producing, and fulfilling bold, innovative unboxing experiences turning branded merchandise into unforgettable moments.We're seeking a...

Spearheading Quality InitiativesThe Quality Manager will oversee the implementation of quality practices, ensuring adherence to standards and internal audits. This role leads team members in promoting quality awareness, implementing quality programs, and initiatives towards Customer Experience Excellence.This position performs spot checks of service tickets,...

Requirements:We are seeking a highly motivated and organized individual with excellent communication and problem-solving skills. The ideal candidate will have:• Proven experience in customer success, account management, or a related field.• Excellent verbal and written communication skills, with the ability to communicate complex concepts clearly and...

Location:Cebu, PhilippinesJob Type:Full TimeSkills:VoiceExcelChatCategories:OutboundSalesCustomer SupportInboundEmailChatResponsibilities:Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

Customer Frontline Solutions, Inc is seeking a highly organized and detail-oriented Account Management Coordinator to support our account management team.Responsibilities:Assist in the coordination of activities and updates of personnel with site supervisors.Support the implementation and dissemination of company policies and guidelines.Help maintain high...